HubSpot for Service

Deliver exceptional customer service with HubSpot Service Hub

8 hours Beginner €999

Learn how to deliver exceptional customer service using HubSpot Service Hub's powerful ticketing, knowledge base, and feedback tools.

What You'll Learn:

  • Setting up the ticketing system and support pipeline
  • Creating and managing a knowledge base
  • Implementing customer feedback surveys and NPS
  • Building service automation and ticket routing
  • Configuring customer portals and self-service tools
  • Setting up service level agreements (SLAs)
  • Creating service reports and customer satisfaction metrics

Enroll in this Course

Lead Instructor

Carmen Seguí

Carmen Seguí

Customer Experience Specialist

Carmen is passionate about creating memorable customer experiences through effective use of HubSpot Service Hub tools.

Course Format

  • 4 instructor-led sessions (2 hours each)
  • Ticketing system configuration workshop
  • Knowledge base article development
  • Customer feedback implementation exercises
  • HubSpot certification preparation

Prerequisites

No prior experience required

Enroll Now

What Our Students Say

This course helped our team reduce ticket resolution time by 40%. The knowledge base strategies alone were worth the investment. Lisa is an excellent instructor!

David Chen

David Chen

Customer Support Manager

As someone with no prior HubSpot experience, I found this course incredibly accessible and practical. Now I'm confidently managing our entire service operations.

Sophia Martinez

Sophia Martinez

Customer Success Specialist

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